Terms and Conditions

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Terms & Conditions of Advertising

No Booking Agents

www.stluciasouthafrica.co.za does not advertise on behalf of accommodation booking agencies, holiday letting agents or any body that makes bookings on behalf of an establishment for a fee. This includes management companies who let out flats on behalf of owners and private individuals who market properties for holiday letting which they themselves, do not own.

Only One Establishment per Advertisement

www.stluciasouthafrica.co.za will not accept more than one establishment/ property per advertisement. If you wish to advertise more than one establishment/ property and your establishments are on the same property/ erf, you may advertise them on the same page. If they are on separate properties you need to complete application forms for each of your properties.

Multiple Properties in the Same Town or Suburb

If you own more than one establishment in the same town/ suburb, you need to advertise each property you own separately. (We might not be able to accept all your properties but we insist on full disclosure - please be up-front with us). Any advertiser found to be using the enquiries from a listed establishment on our site to fill another, unlisted establishment (without having discussed this with us beforehand), will have their ad removed immediately - no questions, no refunds. Please play fair.

Accreditation

Accommodation Establishments:

We require ALL Accommodation Establishments to be members of, affiliated with or accredited by one of the Regional or National Tourism Bureau, Tourism Associations or Accommodation Associations. (See our list of accepted accreditations in our FAQ - Accepted Accreditations.)

Travel and Tour Operators:

We require ALL Tour Operators to be members of or accredited by SATSA, THETA or FGASA.

Wedding Organisers and Service Providers:

Preference will be given to members of SAACI, WAHASA or PRISA.

Providing Accurate Information

www.stluciasouthafrica.co.za strives to provide the public with Accurate, up-to-date information. Advertisers are obliged to inform us of any important changes that take place at their establishments including changes to grading, rates, services available etc. Please note that we will not list properties in areas/suburbs they are not located in, we will not list properties under categories that are not relevant to the accommodation provided and your registered business name must be used (as registered with your chosen accreditation association).

Updates & Special Offers

Updates to your advertisement/listing are done free of charge (within reason). All updates must be submitted to us in writing, no telephonic updates are accepted. Full details on how to submit updates and special offers are always available at Submit Updates.

Change of ownership

Should you sell your establishment whilst you are a member of/advertiser on the www.stluciasouthafrica.co.za Network of sites it is part of our terms and conditions that you notify us to this effect. (Preferably in writing either via e-mail or by fax). The new owner will be required to complete a new application and confirm that they have read and agree to our Terms & Conditions of Advertising.

Invoices & Payment

The annual advertising fee is payable on invoice. The invoices are e-mailed to you on completion of your advertisement and are payable on presentation. Should it be necessary for us to take legal action due to non-payment of your account, you will be responsible for all legal fees incurred.

Annual Renewal

Your advertisement is valid for one full year from the date your advertisement is live on the www.stluciasouthafrica.co.za sites. Approximately 2 weeks prior to your advertisement expiring you will be sent an e-mail advising that your advertisement is due for renewal. You may then cancel or renew the advertisement. It is part of our terms and conditions that you advise us if you wish to cancel. Failure to notify us of your intent to cancel amounts to a tacit renewal, in which event fees for the following year become due and enforceable.

Enquiries / Privacy Policy

Under no circumstances may advertisers send unsolicited e-mail to members of the public in response to enquiries they receive via the www.stluciasouthafrica.co.za sites. This includes auto-responders advertising other products or other establishments. Any advertiser found to be violating this condition will have their advertisement removed without any discussion or refund. (Not respecting this condition negates our Privacy Policy and the promise we make to the public that their contact details will not be used for any purpose other than to respond to the enquiry they have made for the establishment they have chosen to enquire with).

Early Cancellations

Early cancellations are not eligible for any refund and advertisements can not be "changed" from one property to another property during the advertising period, nor can advertisements be "put on hold" and then re-instated again at a later time.

Web site Links

We do not link to any external web sites from our advertisers' pages.

German Pages

If you have German text your Advertisement can include a 'German Mirror' page (see example of a venue with German and English pages by clicking here). There is a additional setup fee (once off) to create the German page and translations can be arranged at a reasonable rate - please request a quote.

Copyright and ownership

www.stluciasouthafrica.co.za reserves the right to make changes, as and when they are deemed necessary, to any and all pages on the www.stluciasouthafrica.co.za web site (and the network of sites within the brand). This includes but is not limited to design layouts, search methods, content, all coding etc.

No materials used on the www.stluciasouthafrica.co.za network of sites may be uplifted for use in other publications. (Both online or offline). These materials include logos created by ourselves, the site layouts and design, scanned and/or resized photographic materials and all html coding. Permission may not under any circumstances be given to webmasters of other web sites to uplift photographs or materials from our sites. Please be aware that this practice is illegal and we will take action against anyone who uplifts content from our sites without express, written permission from ourselves. (Permission will not be unreasonably withheld provided we are consulted beforehand).

By accepting these Terms and Conditions and by paying for advertising on www.stluciasouthafrica.co.za, the owner grants www.stluciasouthafrica.co.za license to use the copy and the photographs on its web site. www.stluciasouthafrica.co.za is not responsible for any infringement of copyright laws resulting from material supplied by the Advertiser and the Advertiser indemnifies www.stluciasouthafrica.co.za against any action brought for breach of copyright or other rights from the use of such material supplied by the advertiser.

www.stluciasouthafrica.co.za shall be entitled to reproduce part or whole of any photographic material supplied by the advertiser in the promotion of either the Advertiser’s property or the promotion of South Africa as a Tourist Destination for the greater good of all advertisers on the site and the Tourism Industry in general. (Specific requests for non-inclusion will be respected).

Please Note that we do business with our clients under these Terms and Conditions. We are not bound by conditions or instructions by advertisers which conflict with these Terms and Conditions.

Please Note

Prices are only a guide, please make sure you enquire at the venue and ask for an updated price as these may have changed.

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